First, your nurse care manager will conduct a comprehensive in-person care management assessment. The interview questions will cover medical history and current health and living situation. We cover, medications, dosages, frequencies, dietary habits, daily activities, cognitive (memory and thinking skills). We evaluate our client’s ability to handle activities of daily living (ADL’s). We document finances, insurance and advance directives. Interviews are done with elders and their families. For family members that live out of town, telephone interviews are conducted. In this manner, we start with a very comprehensive baseline of our client in order to be an effective advocate for them.