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Care Management - When to Call a Professional

The Senior Resource Guide - February 2007

By Marty Seigel, CSA

We always figured it out ourselves. That’s how the “boomer” generation staked its claim as the most idealistic, independent, and accomplished generation of our time. Now, an entire generation of “adult kids,” is facing its greatest challenge – caring for Mom & Dad in their golden years. Some are asking the question, "Do I take this on by myself or call a professional Geriatric Care Manager?"

Asking yourself three questions may help when making this decision: - How quickly is the situation changing medically, emotionally, and with daily living? - What information & resources are available to help me? - How much time is required and available in my schedule? A fourth factor – distance – has a compounding effect on the other three.

With internet expertise abounding, some families logically conclude that there is sufficient information on social & medical resources to “do it yourself.” Others find that hiring a professional actually saves them money, and alot of time. A professional Care Manager helps a family take the plethora of information available and cuts to the chase.

Through an in-person assessment, they determine what resources are needed and assist the family with first-hand knowledge to make the right choices. The professional Care Manager brings an understanding of the care continuum and local resources providing options of which the layperson is unaware. Some elder clients resist the involvement of an adult child in their health and living affairs. This point of resistance may be the best time to introduce the services of a third party professional, soothing the potential negative perception of a child "parenting their parent." Many times a parent will more openly share their feelings of concern with a credentialed expert in the field.

Finally, it is important to note that the term GCM - Geriatric Care Manager - is a generic term, not a professional designation. It is important to look beyond a care manager's title and understand their professional credentials. When dealing with geriatric psycho-social issues, a social worker or RN with formal psychiatric training may be best prepared to assist. When faced with complex medical issues such as stroke or increasing dementia, the family may want to consider a professional with medical & neurological experience.

Marty Seigel is Director of Advocare Care Management, whose RN Care Managers cover Palm Beach, Broward, and Miami-Dade counties. He can be reached at 954-349-3133, or via web at www.caremanage.com.

Contact Information:
Advocare Care Management
Phone: (954) 349 - 3133
Email: info@caremanage.com
Web:www.caremanage.com

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